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FAQ
Health Care
Frequently Asked Questions.
Health care questions and answers
What is a continuing care retirement community (CCRC)?
As your needs change over time, a continuing care retirement community gives you the confidence of knowing long-term care is available on site at predictable costs. We offer a range of levels of care for financial security and peace of mind.
What levels of care are provided at Covenant Living of the Great Lakes?
Senior living at Covenant Living of the Great Lakes means living independently while having on-site access to a comprehensive menu of health care services and long-term care. We meet the needs of our residents by providing the following levels of care:
- Residential Living (Independent Living)
- Assisted Living
- Skilled Nursing
- Rehabilitation
- Skilled Memory Support
Who determines the proper transition plan should a resident need to move to another level in the Continuum of Care?
Level-of-care decisions are determined by a collaborative team including the physician, nurse, administration, resident, family and campus staff.
What level of care is provided in Independent Living residences?
You can use an agency to provide home health and private duty services in your residence. We provide residents with a list of approved agencies that will best benefit their individual needs.
How does my Primary Care Physician fit into my health care program at Covenant Living of The Great Lakes?
Your Primary Care Physician may be part of your health care team. It is up to individual physicians to decide whether they will continue to treat patients who become health care residents of Covenant Living of the Great Lakes.
What happens if a resident requires hospitalization?
The campus team works with the hospital discharge planner after any hospitalization to provide any care and services a resident may need.
Is there a pharmacy at Covenant Living of the Great Lakes?
We do not have a pharmacy on campus, but delivery service is available.
Who is primarily responsible for health care and medical services at Covenant Living of the Great Lakes?
The Health Care Administrator is responsible for the Health Care center. The Director of Nursing oversees the nursing care.
Keep in mind, you do not have to be a current member of our retirement community to benefit from our assisted living, memory care, skilled nursing or short-term rehabilitation services, nor will you have to pay an entrance fee to enter one of the areas noted above. In our short-term rehabilitation program, we accept Medicare and are in-network providers for a number of managed care and Medicare Advantage programs.
For more information call
Find what you are looking for.
Give us a call at one of the numbers below for sales inquiries, careers information, or to contact a resident.
Front desk for general inquiries or to contact a resident: (616) 735-4541
Hours: 7:00 a.m. - 8:00 p.m.
For Residential Living Sales or Assisted Living Care: (877) 653-1426
Hours: Residential Living 9:00 a.m. - 5:00 p.m.
Assisted Living 24/7
For HR and Job Inquiries: (877) 461-5846
Hours: 9:00 a.m. - 5:00 p.m
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